Our guarantees

Thanks for visiting our new website, we hope you like it.

The aim of EastCoast Data Recovery is to give customers who may have lost their data 3 guarantees.

1. We will do our utmost and exhaust all avenues, to ensure you get back as much data as we can recover.
2. We will maintain clear communication and offer the best customer service possible giving regular updates on the process.
3. We will maintain Data Security at all times while the drive is in for recovery. All Customer Data will be held securely at all times to ensure confidentiality. East Coast Data is registered with the Information Commissioner, and we adhere to the Data Protection Act.

We hope to give customers in what could be a stressful time, clear advice and guidance on what to do next and what will happen when they choose East Coast Data Recovery to recover their lost data.

There are no hidden costs in our pricing. The customer will only pay the agreed cost and we promise not to add additional charges, so there will be no surprises. Ultimately, we will guarantee not to charge unless we can recover the data and we only ask for payment on collection.

Please contact us directly should you have any questions.

Louis & Thibault